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Future Find Limted

Terms of Business

By engaging with Future_find via this website, you are deemed to be in agreement with the following terms: 


1. Contractual Relationship

(a) All and any business undertaken by Future Find Limited (‘the Firm’) is transacted subject to the terms and conditions hereinafter set out, each of which shall be incorporated or implied in any agreement between the Firm and its clients (‘the Client’). In the event of conflict between these terms and conditions and any other terms and conditions, the former shall prevail unless expressly agreed to the contrary by the Firm in writing.

(b) The Client’s written or verbal instruction to proceed with an assignment constitutes acceptance of these terms and conditions. Where the Firm sets out the terms of a proposed assignment (‘the Proposal’) by letter (‘the Proposal Letter’) agreement to and acceptance of the Proposal by the Client signing and returning a duplicate copy of the Proposal Letter constitutes instruction to proceed. In the event that the Proposal is agreed and the Client instructs the Firm to proceed but the Proposal Letter is not signed and returned, the Client will be deemed to have accepted these terms and conditions unless specific objections are received, in writing, by the Firm on or prior to the date of instruction to proceed. No alteration of these terms and conditions will be effective unless agreed by the Firm in writing.


2. Fees and Billing

(a) The Client shall pay a fee (‘the Fee’) to the Firm of either a) 22.5% of the agreed annual salary, inclusive of any guaranteed bonus or sign on fees with the successful candidate, or b) a separate fixed fee agreed in writing by the Firm prior to the assignment start date. A minimum Fee of £10,000 is payable for a completed assignment. All fees are subject to VAT.

(b) (i) Where more than one appointment is made from the same or supplementary short-lists, the Fee for the second and subsequent appointments will be invoiced at the same fee rate as the original appointment.

(ii) Where any candidate introduced by the Firm is rejected by the Client or the candidate rejects an offer of employment, and the candidate is subsequently employed by the Client within twelve months of the initial introduction date, the Fee is payable in full.

(iii) In the event that the Client, having agreed and accepted the Proposal, instructs the Firm to proceed but subsequently cancels the assignment for any reason at any time then 50% of the 'balancing fee', as set out at (c) below, becomes payable in full. For the purposes of this clause the assignment is deemed to have been cancelled if it is put on hold at any stage for more than three months, or if delay by the Client causes the recruitment process to continue for more than three months beyond the date of submission of the short-list.

(iv) If the Client for any reason materially alters its requirements, changing the required work of the project, then an additional retainer payment shall be payable as to reflect the necessary alterations to groundwork already completed.

(c) The Fee is invoiced in two instalments, the first is an initial retainer payment on the date of receipt of the Client’s instruction to proceed with the assignment, the second is the balancing fee upon formal acceptance by the successful candidate of the Client’s offer of employment.


Initial Retainer - 25% of estimated project cost* or agreed fixed fee.

Balancing Fee - Total fee due, minus initial retainer already paid.


(d) The Firm undertakes all assignments on the understanding that they are exclusively retained on the assignment and that all potential candidates from any other sources will be referred to the Firm for assessment against their own searched candidates. In the event that a candidate from another external source is appointed (e.g. from another agency), the Fee is payable in full. In the event that a candidate is appointed from an internal source (e.g. employee referral) a fixed balancing fee of £7,500 will be payable.

(e) Fees and expenses invoiced to Clients shall be paid by the Client within 14 days of the date of invoice and where applicable are subject to VAT at the prevailing rate. In the event of late payment the Firm reserves the right to charge interest on all overdue invoices at the rate of 1% per business week.

* estimated project cost based on agreed salary budget and recommended salary requirements between the Firm and Client.


3. Guarantee of Further Services

The Firm recognises that there may be circumstances beyond the Client’s control where an engagement is terminated. The Firm is therefore prepared to recommence the assignment and source a new successful hire in the following circumstances:

(i) in the event that any candidate is engaged by the Client but the candidate terminates the engagement within six months of the agreed date upon which such candidate was due to commence work for the Client, or (ii) the Client terminates the engagement within that six month period, and provided that all of the following is met:

(a) the Client notifies the Firm in writing of the termination of the engagement within fourteen days thereof, and

(b) the Client or any subsidiary or associated company of the Client shall not re-engage the candidate within twelve months of the termination of the engagement, and

(c) the termination is not due to redundancy, change of job specification or employment terms, or relocation of the employment, and

(d) all monies due from the Client have been paid in accordance with these Terms and Conditions;

then the Firm undertakes to submit further candidates at no extra cost to the Client except for additional notable expenses (which expenses shall be agreed in advance) until completion of the assignment. Should the Firm be unable to source a suitable replacement within an agreed time period, the corresponding balancing fee value will be attributed as a 'credit' to be used against a future placement on any role of the Client's choosing.

In the event of a breach of 3(b) hereof, a fee calculated in accordance with clause 2(a) will be payable in full.


4. References

The Client shall be solely responsible for satisfying itself as to the suitability of any candidates prior to the engagement of such candidate by the Client, and for taking up any references (including the confirmation of any professional or academic qualifications). The Client shall also be responsible for arranging all medical examinations and investigation of each candidate and shall be responsible for obtaining any work and other permits.


5. Off Limits Policy

The Firm undertakes not to approach any member of a Client company, on behalf of another Client, for a period of not less than one year after completion of the latest assignment. This extends to candidates who may respond to any advertisements placed by the Firm on behalf of other companies in this time period. If the Client company is organised into several divisions, this restriction is limited only to the division and the country concerned.

The Firm will never approach, at any time, a current employee whom the Firm has placed with a Client company.


6. Client Exclusivity

The Client will have exclusivity over all candidates introduced to their process throughout the duration of the assignment. The Firm will also not engage with any competing team divisions in 'rival companies'** throughout the duration of the assignment. 

These exclusivity privileges can be extended on a longer term basis with an agreed working extension between the Firm and Client.

** 'rival companies' to be agreed in writing between the Firm and the Client prior to the assignment start date.


7. Limitations of Liability

(a) Nothing in these terms and conditions shall limit or exclude the Firm's liability for:

(i) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;

(ii) fraud or fraudulent misrepresentation; or

(iii) any other liability that cannot lawfully be excluded.


(b) Subject to clause 7(a):

(i) the Firm shall under no circumstances whatsoever be liable to the Client, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the provision of any services by the Firm to the Client; and

(ii) the Firm's total liability to the Client in respect of all other losses arising under or in connection with the provision of any services by the Firm to the Client, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed a sum equal to the value of the Fee actually paid by the Client to the Firm.

(iii) without prejudice to clause 7(b)(ii) above, the Firm will not be liable for any loss, costs or damage arising from any negligence, dishonesty, misconduct or lack of skill of any candidate introduced by the Firm to the Client. The Client acknowledges that the Client alone is responsible for the suitability of any candidate for the job/role that the Client intends to fill.

(c) The Firm shall provide the services to the Client using reasonable care and skill. Subject as aforesaid, all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the contract between the Firm and the Client.


8. Confidentiality

(a) Clients undertake to respect the confidentiality of all documentation provided on candidates. No responsibility can be accepted by the Firm if information in the Client’s possession or under his control is divulged which jeopardises the good standing of the candidate, or leads to legal or any other action by the candidate.

b) The Client will undertake to respect the confidentiality of all 'IP' and insight to Future Find approach methods, networks and technology used throughout this project and will not share with any possible competing search firms / agencies at a future date, whether directly linked to another assignment or more generally.

(c) All shared candidate mapping data and other market insights are to be used exclusively for the specified assignment and are limited to the role(s) highlighted within the attached proposal letter. This information never to be shared with any competing search firms / agencies, nor will it be used by the Client's internal recruitment team for candidate generation for future hiring requirements. Any future use of such data needs to be in consultation with Future Find and will have an appropriate fee attached.

(d) Subject to clause 7 hereof, in the event that the Client expressly requests the Firm to treat as confidential any information disclosed to the Firm by the Client, the Firm shall use all reasonable endeavours to keep such information confidential.


9. Data Protection

The Client undertakes, with respect to any personal data and sensitive personal data (“Personal Data”) which it may process as a result of an assignment conducted by the Firm:

(a) To comply with all applicable privacy laws including the Data Protection Act 2018 (“DPA”).

(b) Not to do, or omit to do, anything that would cause the Firm to be in breach of the DPA.

(c) To use appropriate technical and organisational measures to protect the Personal Data against unauthorised or unlawful processing and against accidental loss, destruction or damage.

For the purposes of this clause, “personal data” and “processing” shall have the meanings ascribed to them by the DPA and “process” shall be construed accordingly.


10. Future_find platform terms of use (Client)

If the Client wishes to be provided with login access to the Firm's own recruitment tools, they do so with express consent of adhering strictly to the following rules:

(a) The Client will request access on a per user basis and will not share any user login details with any person other than the allocated user. User access will be limited to people relevant to the hiring process.

(b) The Client will never download or copy any candidate information from the our platform in any circumstance.

(c) The Client will not attempt to make any form of contact with the candidates directly.

(d) The Client will respect the confidentiality of any personal candidate information or CV data they are able to see.

(e) The Firm reserves the right to deny, restrict or remove Client access.

Should the client breach any of the rules above, they will bear the full liability for any circumstances which may arise. Should a breach in any rule subsequently result in an engagement between the client or any subsidiary or associated company of the client and a candidate, a full placement fee in line with clause 2(a) will be payable.


11. Law

These terms & conditions shall be governed and construed in accordance with English Law and the parties submit to the exclusive jurisdiction of the English Courts.




Future Find Limited

Registered in England No: 11609123